Features

Everything a small business needs online. Nothing it doesn’t.

Saimio replaces the website builder, the booking app, the shop plugin and the customer spreadsheet with one product that already knows how they fit together.

A designed website, not a page builder chore

Pick a template made for your industry. Your logo, colours and fonts apply everywhere — the site, the emails, the booking pages.

  • 9 industry templates
  • Drag-and-drop homepage sections
  • Pages, blog, gallery, team, FAQ
  • SEO titles, descriptions, share images

Online store with real inventory

Products with variants, collections and categories. Stock moves are tracked, reserved at checkout and restored on cancellation.

  • Variants, SKUs, vendors, tags
  • Collections & featured categories
  • Inventory ledger & low-stock alerts
  • Discount codes, tax, shipping rules

Appointments that respect your calendar

Define services with durations and buffers, set business hours and blocked dates, and let customers book, reschedule or cancel themselves.

  • Daylight-saving-safe availability
  • Lead time & booking horizon
  • Double-booking protection
  • Day-before reminders

Payments & orders, end to end

Connect your own Stripe account. Orders flow from paid to shipped with partial fulfilment, refunds and invoices handled for you.

  • Your Stripe keys, your money
  • Shipments & partial fulfilment
  • Idempotent refunds with restock
  • HTML invoices & status history

Customers you can actually know

Accounts, saved addresses, order history, verified-purchase reviews and private notes — a CRM, not just a checkout.

  • Customer accounts & password reset
  • Address book, one default per type
  • Reviews with moderation
  • Newsletter subscribers & CSV export

Notifications your customers notice

Branded emails for orders, payments and bookings, plus WhatsApp alerts to you the moment something comes in.

  • Order, payment & booking emails
  • Sent from you@saimio.com with your name
  • WhatsApp new-order & booking alerts
  • Contact form with spam protection

Reports that answer the real questions

A live dashboard with sales by product, category and date, appointment stats, and CSV export when you need the spreadsheet.

  • Dashboard metrics at a glance
  • Sales by product / category / date
  • Appointment statistics
  • One-click CSV export

Your team, your rules

Invite staff with exactly the permissions they need. Every change is written to an audit trail.

  • 14 granular permissions
  • Owner & staff roles
  • Disable or remove staff instantly
  • Audit log of every change

Your address, your domain

Live instantly at yourname.saimio.com. Move to your own domain whenever you like — HTTPS included.

  • Free yourname.saimio.com
  • Custom domains on Pro
  • HTTPS everywhere
  • No DNS wrestling required to start
Bookings, in depth

Availability done properly.

Most booking tools get the easy days right. Saimio gets the hard ones right too: the Sunday the clocks change, the public holiday you blocked, the back-to-back slot that needs a cleaning buffer.

  • Business hours per weekday, blocked dates, minimum lead time, booking horizon.
  • Per-service duration and buffer; half-open overlap rules so 10:00–11:00 and 11:00–12:00 never collide.
  • Conflicts are re-checked inside a serialisable transaction when the booking is saved.
  • Accept, reject, reschedule or complete from the admin; the customer is told every time.
  • Day-before reminders by email, or WhatsApp for phone-only bookings.
Orders, in depth

Money and stock you can trust.

Every total is calculated on the server from your current prices, discounts, tax and shipping rules. The browser never gets to decide what something costs.

  • Payment intents are bound to the order and amount; paid exactly once, webhook-verified.
  • Inventory ledger with guarded adjustments, reservation at checkout, restore on cancel.
  • Partial shipments with tracking, idempotent refunds with optional restock.
  • Order status history, invoice lines for discount, shipping, tax and refunds.
  • Pending orders expire automatically and release their stock.
The admin

One calm place to run the day.

The dashboard shows today’s revenue, bookings and orders, what needs attention, and the week’s trend. Everything else is one click away in a sidebar your staff will understand without training.

  • Products, inventory, categories, collections, discounts.
  • Orders, appointments, customers, reviews, contact messages, newsletter.
  • Website: template, theme, homepage builder, pages, blog, gallery, team, banners, navigation.
  • Settings: payments, email, notifications, hours, staff & permissions, plan.
Create your admin now
Under the hood

Boring where it should be boring.

Saimio is a modern multi-tenant platform on Microsoft Azure. You never see any of this — which is the point.

Tenant isolation at the database layer

Every row belongs to one business; queries are filtered automatically and cross-tenant writes are structurally blocked. Verified by a cross-tenant test matrix.

Encryption and key management

Stripe secrets and messaging credentials are encrypted with ASP.NET Data Protection; the key ring is persisted and backed up.

Audit trail

Every admin mutation records who, what and when, with correlation ids on errors.

Rate limiting

Login, signup, booking, contact and newsletter endpoints are rate-limited per client address.

Email you can deliver

Transactional mail goes through Azure Communication Services with SPF and DKIM on saimio.com; each business gets its own sender name.

yourname.saimio.com

New stores are live instantly on a wildcard certificate; owner domains get free managed certificates.

Need something specific? Ask us.

Open your doors online today.

Free to start. No card. Your site is live the moment you finish signing up.